Refund policy
At Posterboizz, every print is crafted with care, precision, and premium laser-print quality. Your satisfaction matters to us!
However, since we print on order and manufacture fresh pieces for every customer, we follow the guidelines below:
Returns for Change of Mind While most of our products are made-to-order, we accept returns for non-defective items within 7 days of delivery.
Items must be in their original, unused condition and packaging.
Return shipping costs and logistics for "Change of Mind" returns are the responsibility of the customer.
Custom-printed items with personal photos or names are excluded from this 7-day policy
⏳ Cancellations You may cancel your order within 2 hours of purchase for a full refund. After 2 hours, your order enters the printing process and cannot be cancelled or refunded.
📦 Damaged or Defective Products If your order arrives damaged, defective, or with a printing error, we’ve got you covered ✅ We offer free replacements in such cases. If a replacement is not available (e.g., out of stock), a full refund will be provided.
How to Claim Your Replacement: You must report the issue within 3 days of delivery. To process your replacement, please email us at posterboizzofficial@gmail.com (or WhatsApp +91 98938 23080) with the following:
Your Order ID.
Mandatory Unboxing Video: A single, continuous, and unedited video showing the package being opened for the first time. Please note: To be valid proof, the video must clearly show the seal being broken and the product being taken out without any cuts or edits.
A photo of the shipping label.
Once verified, we will dispatch a brand-new replacement to you immediately at no extra cost. You do not need to ship the damaged item back to us unless specifically requested.